At Popoyo Realty (“we,” “us,” “our”), accessible at https://popoyorealty.com/ (the “Website”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, inquire about properties, or communicate with us (e.g., via WhatsApp or contact forms).

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect limited personal information, primarily when you voluntarily provide it to us:

• Contact and Inquiry Information: Name, phone number (especially WhatsApp), email address, message content, property preferences, budget, or other details you submit via contact forms, WhatsApp chats (+505 8683 3197), or direct messages.
• Automatically Collected Information: IP address, browser type, device information, pages visited, time and date of access, and referring URLs (via server logs or basic analytics tools).
• Cookies and Similar Technologies: We may use essential cookies for site functionality. Non-essential cookies (e.g., for analytics or preferences) are only used with your consent where required.

We do not collect sensitive personal data (e.g., racial/ethnic origin, health, religion, financial history) unless voluntarily provided in an inquiry, and we do not actively seek it.

2. How We Use Your Information

We use your information for legitimate purposes, including:

• Responding to your inquiries about real estate properties in Popoyo, Las Salinas, Tola, Rancho Santana, Hacienda Iguana, and other areas on Nicaragua’s Emerald Coast.
• Providing property information, scheduling viewings, or assisting with transactions.
• Improving the Website and user experience.
• Complying with legal obligations under Nicaraguan law (including Law No. 787 on Personal Data Protection).
• Communicating updates or marketing materials only if you have expressly opted in.

3. Legal Basis for Processing (Nicaragua Law No. 787)

Under Nicaragua’s Personal Data Protection Law (Ley No. 787), we process your data based on:

• Your consent (e.g., when you initiate contact or agree to cookies).
• Performance of a contract or pre-contractual steps (e.g., responding to property inquiries).
• Legitimate interests (e.g., site security, analytics), provided they do not override your rights.

4. Sharing Your Information

We do not sell your personal information. We may share it only:

• With service providers (e.g., hosting, analytics) under strict confidentiality.
• With property owners, developers, or partners if necessary to facilitate your inquiry (with your knowledge/consent where practical).
• If required by law, court order, or to protect our rights.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined (typically 1–3 years after last contact, or longer if required for legal/compliance reasons). After that, we securely delete or anonymize it.

6. Your Rights

Under Nicaraguan law (and potentially other applicable laws), you may have the right to:

• Access, rectify, or update your personal data.
• Request deletion (“right to be forgotten”) where legally permissible.
• Object to or restrict processing.
• Withdraw consent at any time (without affecting prior processing).

To exercise these rights, contact us using the details below. We will respond within reasonable timeframes required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

8. International Transfers

Your data may be processed outside Nicaragua (e.g., by cloud providers). We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links and Services

The Website may link to third-party sites (e.g., gated community pages). We are not responsible for their privacy practices. WhatsApp is a third-party service—review their privacy policy for details on data handling.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated effective date. Continued use of the Website constitutes acceptance of revisions.

11. Contact Us

Thank you for trusting Popoyo Realty with your real estate journey on Nicaragua’s Emerald Coast.